Namyong Worldwide Express services is under terms and conditions for delivery documents and parcels of Namyong Worldwide Express. Recently terms and conditions are available on www.namyongwex.com.

1. International services
1.1 Term of payment
– Cash
– Credit
– Other channels according to terms and conditions of the company.
1.2 Term of transportation charge
– All shipments are charged by actual weight or volumetric whichever the greater (Volumetric = [ W x L X H (cm)] / 5,000 = Kilogram)
– Rates are included Fuel and VAT (7%)
– Rates are not included import duty & tax at destination country
– Rates are included pick up shipment and no minimum to pick up shipment
– Rates are not included packaging and packing service (if any)
– Namyong Worldwide Express has reserved the right to change rates without prior notice.
1.3 Other services
– Remote area surcharge 1,200 THB will be applied depending on destination country.
– Elevated Risk countries (Afgfanistan, Burundi, Iraq, Libya, Mali, Niger, Sudan, Syria, Yemen) surcharge will be applied 1,200 THB per shipment
– Restricted Destination (Central African Rep, Ivory Coast, Congo, Eritrea, Iran, Iraq, North Korea, Liberia, Libya, Somalia, Sudan, Syria, Yemen) surcharge will be applied 1,800 THB per shipment
– Address Correction Fee 650 THB per shipment will be applied in case address is invalid.
– Overweight charge 4,500 THB per shipment will be applied for shipment weight over than 70 Kilograms
– Oversize charge 4,500 THB per shipment will be applied for shipment Length or Height or Width is more than 120cm
– Return shipment will be charged 100 THB in case shipment has problem to ship out.
– Namyong Worldwide Express has reserved the right to change rates without prior notice.
1.4 Booking cut off time
– Cut off 12.00 A.M for booking pick up shipment
1.5 Delivery conditions
– ID card is required for booking
– the list of prohibited Goods, restricted goods, and dangerous Goods are available on “list of Prohibited Goods, Restricted goods, and Dangerous Goods (International)”
– Incase Namyong Worldwide Express has to refund, the process will be proceeded 7 working days after the date of confirmation for refund.
1.6 Shipment insurance
– Incase shipment is damaged and lost, accept claim according to shipment values but not exceed THB 3,000 per shipment for Air transportation and not exceed THB 2,000 per shipment for car transportation
– For claim details please refer to ” NAMYONG WORLDWIDE EXPRESS Co., Ltd. claim policy”
1.7 Reject delivery or out of service
– Namyong Worldwide Express has reserved the right to temporarily out of service or reject to delivery or delivery under emergency terms or conditions without prior notice such as shipment is unexpectedly rejected, system error, etc.
– If Namyong Worldwide Express found that delivery is not according to terms and conditions, Namyong Worldwide Express can reject to pick up or deliver shipment. Namyong Worldwide Express can also reject to serve according to Namyong Worldwide Express consideration.
– Namyong Worldwide Express can reject to pick up and delivery shipment which may damage other delivery or Namyong Worldwide Express’s equipment or unsafe packing accoding to Namyong Worldwide Express consideration.
1.8 The right to inspect
– Namyong Worldwide Express has reserved the right to open and inspect shipment according to law. Namyong Worldwide Express is delivery representative who is controlled and has to operate according to safety policy as law.

1.9 General terms and conditions
– Namyong Worldwide Express will not respond Loss or damage to parcels caused by circumstances beyond the control of NAMYONG WORLDWIDE EXPRESS Co., Ltd. including but not limited to electrical or magnetic damage or the removal of images, data or records in the form of electronic or photographic any defect or feature relating to the condition of the goods, including other “force majeure” such as earthquakes, cyclones, storms, floods, fogs, wars, plane crashes, embargoes, riots, insurgency or industrial action)
– Namyong Worldwide Express do not support and do not involve in Infringement of Intellectual Property, Copyright, law or illegal information
– Namyong Worldwide Express has reserved the right to change terms and conditions such as delivery process, rates, etc. without prior notice.

2. Domestic service
2.1 Term of payment
– Cash
– Credit
– Other channels according to terms and conditions of the company.
2.2 Term of transportation charge
– All shipments are charged by actual weight or volumetric whichever the greater (Volumetric = [ W + L + H (cm)])
– Rates are included Fuel and VAT (7%)
– Rates are included pick up shipment and no minimum to pick up shipment
– Rates are not included packaging and packing service (if any)
– Namyong Worldwide Express has reserved the right to change rates without prior notice.
2.3 Other services
– Remote area 50 THB will be applied for delivery address in remote area. For remote area please refer to remote area table
– Return fee (Receiver Reject) will be charged 50 % of delivery fee
– Namyong Worldwide Express has reserved the right to change rates without prior notice.
2.4 Booking cut off time
– Cut off 12.00 A.M for booking pick up shipment

2.5 Delivery conditions
– Shipment dimension W+L+H do not exceed 280 cm. and one side do not exceed 150 cm
– ID card is required for booking
– For prohibited list, restricted list and unable to compensated items Please refer to “Prohibited list, Restricted list and Unable to compensated items (Domestic)”
– Incase Namyong Worldwide Express has to refund, the process will be proceeded 7 working days after the date of confirmation for refund.
2.6 Shipment insurance
– Incase shipment is damaged and lost, accept claim according to shipment values but not exceed THB 2,000 per shipment
– For claim details please refer to ” NAMYONG WORLDWIDE EXPRESS Co., Ltd. claim policy”
2.7 Reject delivery or out of service
– Namyong Worldwide Express has reserved the right to temporarily out of service or reject to delivery or delivery under emergency terms or conditions without prior notice such as shipment is unexpectedly rejected, system error, etc.
– If Namyong Worldwide Express found that delivery is not according to terms and conditions, Namyong Worldwide Express can reject to pick up or deliver shipment. Namyong Worldwide Express can also reject to serve according to Namyong Worldwide Express consideration.
– Namyong Worldwide Express can reject to pick up and delivery shipment which may damage other delivery or Namyong Worldwide Express’s equipment or unsafe packing accoding to Namyong Worldwide Express consideration.
2.8 The right to inspect
– Namyong Worldwide Express has reserved the right to open and inspect shipment according to law. Namyong Worldwide Express is delivery representative who is controlled and has to operate according to safety policy as law.
2.9 General terms and conditions
– Namyong Worldwide Express will not respond Loss or damage to parcels caused by circumstances beyond the control of NAMYONG WORLDWIDE EXPRESS Co., Ltd. including but not limited to electrical or magnetic damage or the removal of images, data or records in the form of electronic or photographic any defect or feature relating to the condition of the goods, including other “force majeure” such as earthquakes, cyclones, storms, floods, fogs, wars, plane crashes, embargoes, riots, insurgency or industrial action)
– Namyong Worldwide Express do not support and do not involve in Infringement of Intellectual Property, Copyright, law or illegal information
– Namyong Worldwide Express has reserved the right to change terms and conditions such as delivery process, rates, etc. without prior notice.

3. Website/Application access
3.1 Term of service
Website/Application access of Namyong Worldwide Express mean customer accept law and regulation of Thailand including terms and conditions of Namyong Worldwide Express policy
3.2 Ownership of website/application information
Customer accept and acknowledge that Namyong Worldwide Express is ownership and exclusive right in information on website/application and also accept that the information may be incorrect in current situation. Namyong Worldwide Express has reserved the right to change information on website/application without prior notice and permission from customer. Namyong Worldwide Express will not compensate the damage in case customer use the information on website/application.
3.3 Copyright and Trademark
Namyong Worldwide Express is the ownership and exclusive right of copyright, trademark, symbol, logo, and trade name which are appeared on website/application.
Terms and Conditions
– Applicant accepts to be member of Namyong Reach of Namyong Worldwide Express and consents Namyong Worldwide Express issues the member number for contacting and connecting between applicant and company until membership will be cancelled or ended. Applicant must follow terms and conditions of company throughout being the Namyong Reach member.
– Applicant has to be natural person or legal person.
– Applicant agrees and consents that the information on application, using service, activity and registration or information from being the member of Namyong Reach are asset of company (Details are according to privacy notice of company. For more information, please access www.namyongwex.com.)
– Applicant certifies that the giving information is correct and will let the company know if the information is changed.
– Applicant agrees and consents that privilege that company offer maybe difference depend on member level, access history or using services and/or company’s policy or marketing
– Applicant can apply point, discount, or privilege after receive confirmation from company
– Company has reserved the right to change terms and conditions of membership, point, discount, privilege without prior notice.
– If there are any disputes, applicant agrees and consents that the company can inspect and suspend the dispute. The company arbitration is the final
– Applicant agrees and consents that company can reject application or can cancel membership without prior notice according to company consideration
– Member will receive point, discount, or privilege after using the service according to terms and conditions of company. Point, discount, or privilege will be calculated from net amount after payment. Remaining balance will not be included next payment.
– the expired date of point, discount, or privilege is according to terms and conditions of company.
– Applicant agrees and consents terms and conditions of company when submit the application and the change which may be occur without prior notice.

4. Consent form for disclosing personal information
4.1 Consent form for disclosing personal information and cookie policy
Customer who uses the service of Namyong Worldwide Express allow Namyong Worldwide Express collect, use, disclosing personal information of customer under terms and conditions as following:
Terms and conditions of disclosing personal information
1. Objective for collecting, using, or disclosing
1.1 For data processing, managing, running the business or services such as document delivery, parcel delivery, or service payments.
1.2 For data analysis, offer, and/or improve qualities and service.
1.3 For processing as regulation or law.
1.4 For after sales service information including following up,
coordinate, and provide the solution.
1.5 For updating information and privilege to customer.
1.6 For research and analysis to develop products and services according to customer’s demands.
1.7 For offering products, services, or privileges to suitable customer.
1.8 For strategy and marketing research
2. information collection
2.1 Identity information such as name, surname, age, date of birth
2.2 Contact information such as address, email, phone number
2.3 Survey information such as questionnaire, satisfaction after using service
2.4 Service information such as the number of using the service, payment amount, frequency of using the service per month or per year
2.5 Other information from customer from documents or electronics channels
2.6 Financial information such as payment channels or back account number
2.7 Law information such as signature
2.8 Geolocation
2.9 electronic Identity such as IP address
2.10 Communication information such as Email, record of communication or chat
3. Personal information resource
3.1 Owner information such as using delivery service, cash on delivery service, purchase product from specific store
3.2 Other resource such as public information, business partner or affiliates as well as other personal information which receive from service user
4. Information collection period
Namyong Worldwide Express will not keep the information over period that company have to use
5. disclosing personal information
Personal information will be confidential collection according to Law and objective. Namyong Worldwide Express will disclose personal information to affiliates, business partner, or relevant person for achieving the objective.
6. Sending or transferring information to international
Namyong Worldwide Express may send or transfer personal information to destination country which have to privacy protection standards according regulation and Law.
7. Permission
Press “permit” for allow Namyong Worldwide Express collect, use, or disclose personal information and other information according to terms and conditions of company.
8. Withdrawal of permission
Service user can withdraw the permission to collect, use, or disclose personal information by inform Namyong Worldwide Express as contact channels. Withdrawal of permission will not affect to previous collect, use, or disclose personal information which already consented. Service user may be lost some privileges or effect to some services of Namyong Worldwide Express.
4.2 Cookie policy
Namyong Worldwide Express will use cookie to boost the user experience and satisfaction on website and can rapidly understand the usage of user and help user access website easily.The relevant information when visit the website will be stored. Cookie policy clarifies meaning, process, objective including remove and refuse cookie for privacy and visiting the website mean user allows us to use the cookie as cookie policy.

What is Cookie?
Cookies are small files that are stored on compute and/or device such as tablet, smartphone via web browser when you visit to Namyong Worldwide Express website. Cookie is not harmful your computer or device. The privacy information may be stored to boost the user experience on online service of Namyong Worldwide. Cookie will remember identity of language and adjust information as your demand. Storing information is confirmation of your identity and your secure information including product and service that you are interested. Moreover, cookie will count the number of using the online service, adjust the content both previous and present of using website or for advertising and public relations objective.
How we use cookie?
Sometimes, Namyong Worldwide Express necessarily use third party to process which may be use the internet protocol address (IP address) and cookie for statistical analysis, data link, and process as marketing objective.

Type of cookie

Cookie management
User can remove and refuse storing cookie as your browser suggestion
Cookie policy changes
Cookie policy may be occasionally improved as regulation. User should ensure that you acknowledge the change of regulation.